Head of Operations - Pharmacy & Medical Supplies

Job Description

• The Head of Operations will provide strategic and operational leadership for the Pharmacy & Medical Supplies Division, overseeing procurement, inventory management, warehousing, distribution, supplier relationships and regulatory compliance.
• The role will be responsible for ensuring operational efficiency, cost effectiveness, availability of quality pharmaceutical and medical supplies, and adherence to applicable healthcare and regulatory standards.

Key Responsibilities

• Provide strategic leadership and oversight for pharmacy and medical supplies operations.
• Ensure efficient procurement, inventory control and timely availability of pharmaceutical and medical supplies.
• Develop and implement operational policies, SOPs and best practices.
• Monitor stock levels, consumption trends, expiries and supply chain performance.
• Ensure compliance with NAFDAC, PCN and other relevant regulatory requirements.
• Manage supplier relationships, negotiations and procurement processes.
• Develop and manage operational budgets while driving cost efficiency.
• Lead, coach and supervise pharmacy, stores and supply-chain personnel.
• Establish controls to minimise stock losses, expiries, wastage and discrepancies.
• Collaborate with clinical, finance, commercial and other departments to ensure seamless service delivery.
• Prepare periodic management reports on operational performance, risks and opportunities.
• Identify process improvement opportunities and drive continuous operational excellence.

Requirements

• Bachelor's Degree in Pharmacy, Pharmacology, Business Administration, Supply Chain Management or a related field.
• 5–7 years' relevant experience in pharmacy operations, medical supplies, healthcare supply chain or a related environment.
• Minimum of 2–3 years in a managerial/supervisory role.
• Pharmacist candidates must be registered with the Pharmacists Council of Nigeria (PCN).
• Strong knowledge of pharmaceutical regulations, inventory management and healthcare supply-chain processes.
• Demonstrated experience in procurement, vendor management and stock control.
• Strong leadership, analytical, negotiation and problem-solving skills.
• Proficiency in Microsoft Office and inventory/ERP systems.
• Professional certification in Supply Chain/Procurement (e.g. CIPS) is an added advantage.

Application Closing Date

11th November, 2026.