About this role
Head of Operations
Job Type Full Time Qualification BA/BSc/HND Experience 8 - 12 years Location Lagos Job Field Procurement / Store-keeping / Supply Chain
KEY RESPONSIBILITIES
- Lead overall operational strategy and performance.
- Oversee logistics, stock movement and distribution activities.
- Provide leadership to the Inventory function, which reports directly to this role.
- Oversee inventory planning, stock control, reconciliations and stock accuracy.
- Monitor slow-moving, excess and ageing inventory.
- Drive operational compliance, controls and risk management.
- Monitor boutique operational performance and KPIs.
- Identify operational inefficiencies and implement improvement initiatives.
- Manage logistics partners and operational service providers.
- Lead and develop Operations and Inventory teams.
- Collaborate with Finance, Retail, Procurement, Sales and other functions.
REQUIREMENTS
- Bachelor’s degree in Operations, Supply Chain, Logistics, Business Administration or related field.
- 8–12 years’ experience in operations, supply chain, logistics, inventory or retail management.
- Proven experience managing multi-site or multi-location operations.
- Strong inventory, logistics and operational control experience.
- Strong leadership and stakeholder management skills.
- Excellent analytical and problem-solving abilities.
- Experience with ERP/inventory management systems.
- Luxury retail, fashion, FMCG or premium consumer goods experience is highly desirable.