Head of Logistics Operations (Haul247)

Section: About the Role This is a hands-on leadership role responsible for aligning the Transport, Logistics, and Sourcing functions, improving operational efficiency, strengthening processes, and using data and performance insights to drive better decisions.

Section: Key Responsibilities

• Oversee daily logistics operations, including truck loading, dispatch, and delivery coordination.
• Provide leadership and alignment across the Transport, Logistics, and Sourcing functions.
• Drive operational efficiency, service delivery, and consistent execution across teams.
• Monitor operational KPIs, identify performance gaps, and drive corrective actions.
• Develop, implement, and enforce Standard Operating Procedures (SOPs) across logistics and transport operations.
• Track key metrics, including On-Time In-Full (OTIF), truck availability and utilisation, turnaround time, order fulfilment, SLA compliance, and cost efficiency.
• Analyse operational data and prepare clear, actionable reports for executive management.
• Coordinate effectively with drivers, vendors, customers, and internal teams to resolve operational issues.
• Ensure compliance with company policies, safety standards, and regulatory requirements.
• Identify opportunities to improve processes, reduce operational inefficiencies, and support business scalability.

Section: Requirements

• Minimum of 10 years of relevant professional experience in logistics, transportation, supply chain, or operations management.
• At least 5 years of leadership experience managing teams, supervisors, managers, or operational functions.
• Proven experience overseeing end-to-end logistics or transportation operations.
• Strong understanding of operational KPIs, performance management, and reporting.
• Strong analytical skills and the ability to use data to identify gaps and improve performance.
• Demonstrated ability to improve efficiency, truck utilisation, order fulfilment, service delivery, and cost control.
• Strong problem-solving, coordination, and stakeholder-management skills.
• Bachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related discipline.
• Experience working in a fast-paced logistics or operational environment.