About this role
Head of IT Quality Assurance
Activities & responsibilities
- In this position, you provide technical leadership to all team members and take on the disciplinary management of your direct reports.
- You act as the primary interface with the global practice head, ensuring effective information exchange, coordination, calibration and harmonization across the team.
- A key part of your role is to embed quality assurance measures into the internal IT platform so that rules can be permanently enforced and continuously monitored.
- You plan and coordinate internal audits, management reviews and overlapping trainings, making sure that results and learnings are translated into concrete improvements.
- When issues arise – for example complaints, investigations or findings from external audits – you support structured probl