Head of Human Resources & Administration (Female)

Job title: Head of Human Resources & Administration (Female)

Location: Mainland, Lagos

Gender: Female for gender balance

Employment Type: Full-time (On-site)

Industry: Microfinance Banking

Job Overview

• We are looking for a dynamic, highly structured, and forward-thinking Head of Human Resources & Administration to oversee their workforce strategy and operational administration.
• The Head of HR & Admin will be responsible for leading talent management, employee relations, regulatory workplace compliance, performance management, and administrative operations.
• The ideal candidate will bridge organizational strategy with workforce optimization, ensuring seamless office administration and maintaining a high-performance work culture aligned with microfinance banking regulations.

Key Responsibilities

Human Resources Management:

• Manage end-to-end recruitment, selection, and onboarding processes across all departments and branches.
• Drive the staff performance appraisal system (KPI tracking), ensuring alignment with bank goals and growth objectives.
• Identify skills gaps and coordinate learning programs to build workforce capacity and ensure regulatory continuous professional development.
• Foster a positive work environment, handle grievance resolution, manage payroll inputs, and oversee staff health/welfare benefits.
• Develop, update, and enforce HR policies and staff handbooks in compliance with Nigerian Labor Law and microfinance banking industry standards.

Administrative Operations:

• Oversee daily administrative functions, facility maintenance, procurement, vendor management, and office supplies.

• Maintain bank physical assets, security setups, and inventory records across locations.

• Manage fleet/transportation logistics and enforce occupational health and safety protocols across operations.

• Ensure secure maintenance of personnel records, administrative filings, and regulatory documentation.

• Qualifications & Requirements

• Education: Bachelor’s degree (B.Sc./HND) in Human Resource Management, Business Administration, Social Sciences, or a related field.

• Experience: Minimum of 5–8 years of progressive experience in HR and Administration, preferably within the Microfinance Banking sector.

• Professional Certification: Professional HR certification (e.g., CIPM, SHRM, or HRCI) is required.

• Knowledge: Sound understanding of Nigerian Labor Law, CBN microfinance guidelines, and workplace compliance standards.

Skills

• Strong leadership, interpersonal, and conflict-resolution abilities.
• Excellent organizational, negotiation, and administrative skills.
• Proficiency in HRIS (HR Information Systems) and MS Office Suite.

Application Closing Date

5th October, 2026.