Head of Finance Operations

Before jumping into all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

Insider One is the #1 platform that brings everything marketing and customer engagement teams need in one place so they can reach their peak potential and become unstoppable.

Our story began with six desks and a vision to create a single platform to make industry-first technologies and emerging channels accessible to marketers worldwide. Today, Insider One is powered by 1,500+ team members representing 50+ nationalities across 30+ offices. With AI at its core and an integrated Customer Data Platform (CDP), Insider One unites data, personalization, and journey orchestration across the most extensive set of natively supported channels, including WhatsApp, SMS, Email, Web, App, and Site Search.

We recently raised one of the largest funding rounds in the industry, a $500M Series E led by General Atlantic. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 2000+ customers from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Nike, L’Oreal, Singapore Airlines, Nestlé, Nissan, Lenovo, Puma, IKEA, Allianz, Domino's, and the list goes on.

Insider One was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world. Loved by customers, recognized by analysts, we are the only vendor recognized as the #1 leader in all the capabilities marketing and customer engagement teams need. Don’t just take our word for it — see for yourself. We consistently outperform and continue our leadership, and the results speak for themselves.

From day one, Insider One’s mission has not only been to build a world-class product company, but also to create one of the most socially progressive technology communities in the world. Through our social responsibility initiatives like 100 Social Responsibility Projects, AI Training for Teachers, Code Academy, SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact on our communities across 30+ countries, driving initiatives in health, education, farming, animal rights, and increasing women’s representation in STEM.

Behind all these achievements is an exceptionally talented, visionary team of overachievers that moves fast and agile, creating cutting-edge products, and focuses on making an impact. If you want to be a part of this journey, just keep reading.

As Head of Finance Operations at Insider One, you will lead and build the systems, teams, and processes that power our global financial operations across 30 countries. From payments and cash management to the full Procure-to-Pay cycle, you will own the operational engine that keeps Insider One running across multiple currencies, dozens of banking relationships, and a globally distributed team.

This is a senior operations leadership role for someone who brings discipline, scale, and a builder's mindset to complexity. We are looking for a hands-on, highly proactive leader who thrives in complex environments, takes full ownership of challenges, and drives solutions independently from identification through execution. You will be expected to operate at both strategic and tactical levels, turning operational complexity into scalable, efficient, and well-controlled processes.

What You Will Do

• Own and lead Insider One's Finance Operations function globally, including Accounts Payable, Procure-to-Pay, treasury, and cash management across all 30 operating countries.

• Manage Insider One's banking relationships across multiple geographies, ensuring optimal account structures, payment capabilities, and cost efficiency.

• Oversee day-to-day payment operations, ensuring accuracy, timeliness, and compliance across all payment types and jurisdictions.

• Build and continuously optimize Procure-to-Pay workflows and systems, driving efficiency and control across the full purchase-to-payment cycle.

• Proactively identify operational gaps, inefficiencies, and risks, taking full ownership of developing and implementing practical solutions without waiting for direction or escalation.

• Stay close to operational details, challenge existing ways of working, and step in directly when needed to resolve complex issues and ensure execution.

• Lead and develop a geographically distributed Finance Operations team, fostering a culture of ownership, operational excellence, and continuous improvement.

• Partner with Controlling, FP&A, Legal, and Procurement on cross-functional processes, ensuring Finance Operations is a reliable and proactive partner to the business.

• Drive cross-functional initiatives from start to finish, ensuring clear accountability, timely execution, and measurable outcomes, even when responsibilities span multiple teams or countries.

• Drive automation and technology adoption across Finance Operations, reducing manual effort, improving accuracy, and building scalable infrastructure.

• Own cash positioning, liquidity management, and short-term cash forecasting globally, ensuring Insider One always has full visibility into its financial position.

What You Will Need

• 8+ years of experience in Finance Operations, Treasury, or a related senior finance leadership role, with meaningful exposure to multi-country environments.

• Strong experience managing payment operations, banking relationships, and cash management at scale across multiple currencies and jurisdictions.

• Deep expertise in Procure-to-Pay processes and the ERP and payment platforms that support them.

• Proven ability to build, lead, and develop distributed finance teams across different geographies and time zones.

• Track record of building operational infrastructure in high-growth, global environments. You know how to bring structure to scale.

• Hands-on leader who is equally comfortable setting strategic direction and getting into operational details to solve problems and drive results.

• Demonstrate exceptional ownership and independence; you anticipate challenges, take initiative without waiting for instructions, and consistently follow through until issues are fully resolved.

• Highly execution-oriented, with a proven track record of translating complex challenges into clear action plans and delivering tangible results.

• Be comfortable navigating ambiguity, making sound decisions with incomplete information, and creating structure in fast-changing environments.

• Strong bias toward process improvement, automation, and technology; you look for ways to do things better, not just maintain the status quo.

• Fluency in English and highly effective at working across international teams, stakeholders, and regulatory environments.

What We Offer

• Enjoy a monthly meal allowance designed to enhance your daily routine

• Access comprehensive private health insurance.

• Find your people with yoga classes, running and cycling clubs, and nutrition workshops.

• Feed your curiosity with access to Spotify, LinkedIn Learning, Blinkist, MasterClass, and Neoskola.

• Level up with internal trainings covering AI fundamentals, coding, foreign languages, and a wide range of personal development skills.

• Be part of a diverse team that’s as global as it gets — where every voice is heard and 50+ nationalities build together.

• Become a Shareowner through our eligibility-based “ESOP” and own a piece of what you build.

• Help build the team you want to work with and enjoy rewarding referral bonuses.

• Opportunities to give back to your community through volunteering and purpose-driven social impact projects.

• From global retreats to team-building activities, expect year-round events that turn into lifelong memories.

We aren't just hiring for a position; we are hiring for a mission — a mission to build a lasting legacy that will set the benchmark for the most progressive tech companies out there.

To do this, we are looking for exceptional talent to join a community of good-hearted individuals who take high ownership and are relentlessly driven to go the extra mile.

If this sounds like who you are and where you aspire to be, we are excited to meet you.

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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