Head of Design - Chief Digital Office
About this role
About the Role You will set the vision and quality bar for design across Telefónica's Chief Digital Office (CDO) product pipeline, and build a culture that attracts top design talent. You will bring design into strategic conversations early and design operations that scale to 40 designers, enabling high‑quality outcomes at pace. What You'll Do
- Set vision and standards across Product Design (UI/UX), Service Design, Creative, and Research.
- Build scalable design operations, workflows, and research ops that reduce bottlenecks and let designers focus on craft.
- Integrate design into strategic discussions with Finance, Legal, HR and other stakeholders.
- Develop career frameworks and coach senior designers into leadership roles.
- Foster a strong design community through portfolio reviews, rituals, and ongoing mentorship.
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