Head of Department - Monitoring, Evaluation, Accountability, and Learning (MEAL)

Head of Department - Monitoring, Evaluation, Accountability, and Learning (MEAL)

Action Against Hunger | ACF Nigeria LTD/GTE, a global humanitarian organization committed to ending world hunger, works to save the lives of malnourished children while providing communities with access to safe water and sustainable solutions to hunger.

Head of Department - Monitoring, Evaluation, Accountability, and Learning (MEAL)

• Job Type Full Time
• Qualification BA/BSc/HND
• Experience 5 - 7 years
• Location Lagos
• Job Field NGO/Non-Profit

Key Responsibilities

• Ensuring contextualized MEAL systems are developed to guide project implementation in compliance with ACF’s MEAL Guidelines and Minimum Requirements for MEAL;
• Quality project implementation: The role of this position is to make sure that the teams are guided through continuous monitoring to achieve the set standards, this will include, monitoring tools revision, monitoring reports template, data management at the field level. This will lead to a systematic analysis and flagging areas of improvement. For evaluation, MEAL HOD will ensure that ACF UK guidelines are followed – contribute.
• Validate comprehensive MEAL plans for each project to capture quantitative and qualitative data for project performance tracking and reporting, and consolidate them into one overall MEAL plan at the mission level.
• Develop, update and ensure implementation of MEAL department Standard Operating Procedures at the mission level;
• Develop the MEAL component of the country strategy, in collaboration with DCD Program, for appropriate technical guidance.
• Support MIS staff in managing MIS platforms at the mission level, ensuring systemized mobile data collection, digitized cash and vouchers, and other technologies are in place to strengthen the monitoring and reporting of MEAL activities.
• Upgrade the existing accountability mechanisms to a systemized accountability system. Work closely with the HQ Accountability team to deploy Opinion ADS and collaborate with the IT team to implement existing features of the toll-free system, including call recording and auto-response.
• Ensure planning and implementation of external evaluations and consultancies;
• Support field MEAL team for proper implementation of the feedback and complaints response mechanism.
• Revision of strategy, increasing access in remote assistance, more physical presence in the least accessible areas.
• Review and validate the Terms of Reference (ToRs), data collection tools and reports for baseline/midline/endline surveys, PDM, project evaluation, etc;
• MEAL HOD will ensure that the existing gaps are filled and surveys are finalized quickly. In the future PDMs accountability aspect will be included ;
• Validation of projects Activity Progress Reports and beneficiary count ;
• The activity is to be completed at the start of the project. PMs/SM would be oriented at the inception phase of the project. The current delays will be reduced with the above approach. Every monthly meeting APR will be included ;
• Support development and revision of donor reports, to include MEAL findings;
• Support program staff for the use of MEAL data in their programming
• Plan, design, and conduct needs assessments as required.
• Support project proposal development, especially the MEAL sections and budget, while also assisting other technical teams as needed.
• Lesson learnt reports, PDMs and baseline findings, evaluation to be shared with all concerned staff and findings to be included in the final reports as relevent.
• As per need and on a periodic basis with findings reported to DCD/Area Co.
• Build the capacity of the MEAL department staff on Monitoring, Evaluation, Accountability and Learning related topics, through trainings, coaching and mentoring.
• Conduct training needs assessments for the MEAL team and develop a capacity development plan.
• Refresh/update and roll out the MEAL diagnosis tool for the mission’s MEAL department.
• Build the capacity of relevant program teams on digital tools/platforms, learning components, and accountability mechanisms.
• Undertake regular field visits to support the implementation of MEAL activities, identify milestones and challenges where adaptations might be needed, and provide formal and informal capacity building/mentorship to the teams.
• Provide feedback to senior management team on standard indicators for all sectors while comparing across bases;
• Baseline, endline, APR data will be used for the country reporting;
• Organize and coordinate mid-term reviews, learning workshops/review of program work plans with program teams at field level and other stakeholders ;
• As per planning, document lesson learned, mid-term review facilitation and with strong involvement of program teams ;
• Review documentation of project activities with clear articulation of lessons learned, case studies and short articles for each project for internal and external sharing and ensure timely tracking of lessons learnt implementation for better quality programs ;
• Support and facilitate the KMOs, Advocacy teams to document and record the lesson learnt, or important aspects of program implementation that are necessary for transitioning ;
• Manage centralized information database by regularly updating contextual information dashboard with current, explicit data and statistics to support during regional situational analysis, program updates, concepts and proposal development ;
• Support the