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Head of Department (HOD) - Maintenance (Club Facilities)

simplify.hr
Balfour, Gauteng, South Africa
On-site

About this role

About the Role Your purpose is to evolve our mission of inspiring people to live active lives by creating a global Social Wellness Club. You will enable exceptional member experiences within our clubs through the proactive maintenance of our facilities. As a member of the Maintenance team, you will be responsible for preventative and reactive maintenance within your club. What You'll Do

  • Complete preventive maintenance activities on equipment including: Out of Warranty Fitness Equipment; Swimming Pool/Spa Systems; Heating, Ventilation and Air Conditioning (HVAC); Hot and Cold-Water Systems; all building preventative maintenance tasks; Sauna and Steam Rooms.
  • Complete reactive maintenance logged in the Maintenance & Health and Safety Job book; respond to all emergency repairs.
  • Upskill on-site Maintenance Operator/Technician; discuss contractor requests with Club General Manager and Regional Facility Manager before issuing a purchase order.
  • Escalate unresolved issues to Club General Manager and Regional Facility Manager.
  • Ensure preventative maintenance aligns with VASA policies & procedures and maintains H&S compliance.
  • Manage Health and Safety processes, file documentation, and communicate policies to staff.
  • Monitor and improve work standards, security and safety across the facility; conduct Health and Safety Audits as directed.
  • Manage utility consumption; investigate high water/electricity usage and address state-of-repair Brand Standards concerns.
  • Assist the Club General Manager with budgets for Maintenance Premises, Physical Plant, Pools, Water Hygiene, Grounds, Consumables, Health & Safety, and Society Expenses.
  • Fulfil the duties of an HOD within the club (including MOD responsibilities) and foster collaboration with regional technical colleagues. What We're Looking For
  • Matric (NSC) and advanced technical qualification.
  • 2-3 years proven maintenance experience; hands-on plumbing, electrical, HVAC and plant equipment.
  • Strong H&S awareness; ability to work independently; proficient with MS Office.
  • Understanding of utilities consumption and experience managing maintenance costs.
  • Ability to communicate guidelines and collaborate with staff; decision-making and ownership mindset. Nice to Have
  • Wellness knowledge beyond health clubs; quick decision-making; agility; collaborative mindset.
  • High interpersonal skills (EQ) and strong verbal/written communication.
  • Financial/admin know-how and multi-site experience.
  • Knowledge of equipment: chillers, building management systems, water treatment, steam, plumbing, carpentry, etc.

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