About this role
Head of Data & Insights
Chubb Life HK - Head of Data & Insights
- Act as a trusted business partner to senior leadership, collaborating with stakeholders across the organization to identify and prioritize data-driven initiatives that align with strategic goals.
- Develop and execute a comprehensive insights strategy focused on optimizing customer journeys, distribution channels, operational processes & financial/actuarial solutions.
- Strategic role leading Data & Insights team to look at end-to-end enterprise data strategy, resulting in usage of data to drive business goals forward across Customer, Distribution and Operational & Finance Operations journeys;
- Ability to lead and conduct market research via research house, desk research or internal survey platform;
- Build data products to drive the self-service data culture in the company and champions use of new tools (AI/BI) to make the delivery of insights faster.
- Develop and present business insights based on data analysis to support development of customer propositions;
- Collaborate with cross-functional teams including marketing, operations, agency, partnership, product development and finance, to understand their data needs and provide actionable insights.
- Oversee the ongoing maintenance, enhancement, and operational reliability of the data ingestion pipeline.
- Oversee the design, development, and implementation of advanced analytics and data solutions.
- Lead, inspire, and develop a team of data and analytics professionals
- Champion the use of data and analytics to drive decision-making and foster a data-driven culture across the organization.
- Serve as the primary point of contact between the Global Data team and the market stakeholders for data initiatives.
- Qualifications
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- BaBachelor’s degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
- More than 12 years of experience in data analytics, data science, data engineering or a similar role, with experience in the life insurance industry being a plus.
- Solid and practical experience in customer experience, CRM, and data & analytics
- Profound data & analytics, and insight summary skills
- Demonstrated ability to work, communicate and influence across functions and multiple stakeholders
- Good communication, and presentation skills
- Ability to deal with complexity and ambiguity
- Proactive and willing to take challenges and enjoy exploring new things
- Ability to turn consumer insights into business recommendations
- Strategic thinking, fast learner and problem-solving skills
- People management experience; be able to develop talents
- Comfortable working with all levels of management
- Ability to conduct English presentation & reports is required
- Strong proficiency in data visualization tools, analysis tools and programming languages, such as Power BI, SQL and Python.
- Proven experience in data engineering or data platform engineering.
- Strong understanding of data pipelines, data wrangling, data transformation, and ETL processes.
- Job Info
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- Job Identification
- 33560
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- Job Schedule
- Full time
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- Regular or Temporary
- Regular
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- Job Category
- Data Science
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- Business Unit
- Hong Kong
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- Legal Employer
- Chubb Life Insurance Hong Kong Limited
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- Posting Date
- 09/08/2026, 01:07 AM