About this role
Job title: Head of Customer Service Management (m/w/d)
About the Role Deutsche Telekom AG is listing multiple opportunities across several locations including Milton Keynes (UK), Zurich area in Switzerland, and several German cities. The postings include roles such as Head of Customer Service Management and opportunities in dialogue marketing, internships, and pupil internships. This listing appears to combine regular, entry-level, and internship positions under Deutsche Telekom Global Business Solutions UK Ltd.
What You'll Do
- Lead or support customer service management and operations in assigned locations
- Contribute to dialogue marketing initiatives
- Support internship and trainee programs
What We're Looking For
- Experience or interest in customer service management or dialogue marketing
- Open to internship, pupil internship, and entry-level opportunities
- Willingness to be based in or work across multiple European locations
Nice to Have
- Interest in telecommunications industry and cross-location collaboration