About this role
Head of Credit Control
- Job Type Full Time
- Qualification BA/BSc/HND , Professional Certificate
- Experience 5 - 6 years
- Location Nairobi
- Job Field Finance / Accounting / Audit
Responsibilities
- Lead and supervise the credit control team in setting collection targets, managing workflows, and monitoring performance.
- Drive aggressive debt recovery procedures to ensure prompt collection of overdue accounts and minimize bad debts.
- Conduct thorough credit risk assessments, evaluate customer creditworthiness, and strictly enforce approved credit limits.
- Oversee regular customer account reconciliations, resolve billing disputes promptly, and maintain accurate financial records.
- Maintain the confidence and discipline to follow up directly on persistent defaulters and escalate delinquent accounts for legal action.
- Prepare and submit detailed credit management, aging analysis, and debt recovery reports for executive leadership.
- Collaborate with sales and finance teams to balance business growth with strict credit control compliance.
Requirements
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Minimum of 5-6 years of proven experience in credit control, with demonstrated supervisory or management responsibility.
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Relevant academic degree in Accounting, Finance, or a related field.
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CPA qualification (CPA-K or equivalent) is an added advantage.
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Aggressive, results-driven, and confident personality with strong negotiation and conflict- resolution skills.
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Proven track record in debt collection, account reconciliations, credit risk evaluation, and legal escalation processes.
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Strong team leadership, reporting, and organizational management capabilities
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