Head of Core & Premium Accountant Support
About this role
About the Role Intuit is seeking an operationally rigorous, transformation-minded leader to serve as Head of Core & Premium Accountant Support within the Accountant Customer Success organization. This senior role owns the end-to-end support experience for the ProAdvisor core, delivered through a global multi-partner outsourced network and an internal team of QuickBooks experts. It is at the center of a major initiative to transform Accountant support from a tenure-based generalist model into a tiered, credentialed, expertise-driven ecosystem, with accountability for both day-to-day performance and strategic network reshaping. What You'll Do
- Lead the day-to-day performance of a large-scale delivery network and an internal team of QuickBooks experts to support the ProAdvisor base.
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