Head of Client and Broker Engagement

About the Role Head of Client and Broker Engagement leads AIG Philippines' Client and Broker Engagement (CBE) team, overseeing major client relationships and distribution partner engagement across product lines, with a focus on growth, strategic positioning and delivering differentiated value to clients and brokers.

What You'll Do

• Proactively oversee, manage and strengthen AIG Philippines’ relationship with distribution partners (brokers, reinsurance brokers, cedants, agents, partnerships) and key clients
• Source opportunities to support the business where we have competitive advantage and deliver differentiated value
• Develop mutual growth strategies and joint marketing initiatives, including account targeting, cross-selling, client & broker seminars, and other strategies to maximize client interaction
• Drive engagement and product penetration with Top 20 Major Clients
• Partner with Product & Geography leads to develop, position, market, and deliver innovative products through distribution partners
• Collaborate with internal stakeholders (General Manager, Underwriting, Legal, Claims, Finance, etc.) to ensure optimal service
• Deliver Client & Broker analytics to leadership for performance monitoring and strategy setting
• Ensure governance, systems & controls and regulatory compliance for key client and broker activities
• Collaborate with Claims team to uphold Claims excellence and reputation
• Serve as a member of the AIG Philippines Leadership Team
• Engage with external stakeholders (Board, regulators) as required

What We're Looking For

• Leadership: commercial thinker with deep insurance/financial services knowledge; strong financial acumen; strategic thinker who translates vision into objectives
• Market influencer and AIG ambassador with ability to build strategic external relationships
• Collaborative people leader with experience managing cross-functional teams in a matrix organization
• Professional/Technical: strong insurance industry experience, underwriting or broking, extensive broker relationship management, track record with major clients, high-performing teams, understanding of MI reports and accounts
• Additional experience in sales, business development or marketing is preferable
• Personal: excellent communication, mathematical and analytical skills, negotiation and relationship management, leadership potential, presentation skills, initiative and attention to detail

Nice to Have

• Additional experience in sales, business development or marketing preferable

Compensation & Benefits

• Not disclosed in this posting. AIG emphasizes learning, development and a culture of belonging and support for its people.