Head Host - Multisite

Head Host - Multisite

Full-Time

• You’ll add that extra special touch to our guests’ experience by creating a culture of recognising and delighting our guests throughout the whole team; you’ll turn every guest into a regular!
• Both guest and team experience will be at the heart of all you do. You’ll lead your team of hosts by example, keeping them involved and motivated; making feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions
• Have a firm grip of the CRM bookings system, keeping our data up to date and closely managing the Restaurant book across the day and for the weeks ahead
• Work closely with the Restaurant General Managers and Head Chefs to deliver a consistently excellent experience in our spaces

Qualifications

• A shining personality who has a genuine passion for hospitality and guest experience. You will be the face of the Hotel for our guests!

• 2+ years’ experience in a similar hospitality Host/Front of House/ Maître’D management role in a busy, bustling environment. You’re a natural at inspiring trust and bringing others along on a journey

• Experience using CRM bookings systems and table management

• Exceptional attention to detail in a fast-paced environment, juggling many things at once, but always dotting the i’s and crossing the t’s

• You’re looking for a place where you can be you; no clones in suits here

• You’re not precious. We leave our egos at the door and help get things done

• You’re up for doing things differently and trying (almost) everything once

• You want to be part of a team that works hard, supports each other and has fun along the way

• Additional Information

• Competitive salary including TRONC

• Up to 28 days holidays (inclusive of bank holidays), pension, and life insurance.

• A Medicash Plan to claim money back and get access to lots of ways to support your physical & mental wellbeing

• Goes without saying, but we’ll feed you during your shift

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

• LETS YOUR PASSION SHINE

• We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

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