Head, Estate Services

Head, Estate Services

Representing upstream in exploration, offshore and onshore production, as well as downstream in refining and petrochemicals, SPIE Oil & Gas Services is dedicated to addressing the emerging human, technological and environmental challenges involved in maintaining and operating new oil and gas fields.

Our success is built on over 40 years of rich history...

Head, Estate Services

• Job Type Contract , Full Time
• Qualification BA/BSc/HND
• Experience 10 years
• Location Lagos
• Job Field Administration / Facilities

Responsibilities

Strategic Leadership and Governance:

• Develop, implement and continuously improve estate services policies, procedures and service standards aligned with corporate objectives and international best practices
• Lead annual budget formulation process, interface with Cost Control for performance monitoring, and defend budget allocations with NUIMS ensuring optimal resource deployment
• Establish and monitor Key Performance Indicators (KPIs) for all service areas, driving continuous improvement and operational excellence across the function
• Define and communicate standardized procedures and processes for event logistics across all Lagos location entities, ensuring consistency and quality.

Corporate Events Management:

• Lead end-to-end planning, coordination and execution of all corporate events in Lagos ensuring flawless delivery that upholds Company reputation and brand standards
• Create and maintain comprehensive calendar of recurring and special events, proactively identifying resource requirements and potential conflicts
• Interface with Public Affairs to ensure all event arrangements are fully aligned with broader corporate communication objectives and brand guidelines
• Serve as primary decision-maker and escalation point on event days, resolving last-minute issues and ensuring seamless VIP experiences
• Drive pre-event and post-event reviews, capturing lessons learned (REX) to continuously improve future event delivery.

Internal Services and Facilities Administration:

• Ensure optimal workplace environment through effective coordination of cleaning, gardening, office equipment and general facility services
• Manage catering contractors ensuring delivery of high-quality, nutritious and safe meals that meet diverse dietary requirements and Company standards
• Oversee mail room operations, courier services and stationery stores, ensuring efficient, timely and cost-effective service delivery
• Coordinate office furniture and equipment provisioning, evaluating and justifying all requests to optimize resource utilization
• Ensure timely preparation of residential apartments for new arrivals with appropriate furniture, utilities and welcome amenities.

Vendor and Contractor Management:

• Establish and enforce Service Level Agreements (SLAs) with all service providers, conducting regular performance reviews and implementing corrective actions
• Ensure all vendors clearly understand their roles, responsibilities and quality expectations for every event and service engagement
• Manage payment processes ensuring timely settlement of contractor invoices in accordance with agreed terms, protecting Company reputation
• Maintain highest standards of integrity and transparency in all contractor dealings, ensuring fair and ethical business practices

Accountabilities:

• Deliver consistently excellent corporate events that enhance Company reputation and support strategic business objectives, with zero tolerance for failures that could damage corporate image
• Ensure uninterrupted delivery of high-quality internal services (catering, cleaning, mail, stationery) that enable employee productivity and workplace satisfaction
• Achieve cost efficiency targets while maintaining or improving service quality through effective procurement, vendor management and resource optimization
• Ensure timely provision of office furniture, equipment and residential utilities to support staff productivity and welfare
• Maintain highest standards of integrity, transparency and ethical conduct in all contractor dealings and procurement activities
• Ensure timely payment to contractors' protecting Company reputation and sustaining positive vendor relationships
• Develop team capabilities and build succession pipeline through coaching, training and structured development programs.

HSE Objectives:

• Champion a strong HSE culture within the Estate Services function, ensuring all personnel and contractors understand and fulfill their safety responsibilities

• Ensure all event venues, catering facilities and workspaces meet COMPANY'S HSE standards through systematic risk assessments, inspections and corrective action tracking

• Interface with Industrial Hygiene, HSE, PTM and Medical entities on food safety, water quality monitoring and hygiene compliance, ensuring all catering operations meet the highest standards

• Familiarize self and team with COMPANY'S emergency procedures, carrying out assigned responsibilities safely and reporting all incidents, unsafe acts or conditions.

• Qualifications / Experience Required

• University degree (HND/BSc) in Hospitality Management, Business Administration, Facilities Management or related discipline

• Minimum 10 years' experience in corporate services, hospitality, facilities management or event management within a large multinational organization, with at least 3 years in a supervisory role

• Demonstrated expertise in corporate event management, including planning, coordination and execution of high-profile functions

• Strong financial acumen with experience in budget management