Head, Business Development & Managed Care - PH

Head, Business Development & Managed Care - PH

Dragnet Solutions is a dynamic Information Technology company that specializes in the design, development and implementation of innovative people screening solutions. Since our incorporation in 2007, we have been at the forefront of creating and recreating objective recruitment and application management processes to meet international standards. As official...

Head, Business Development & Managed Care - PH Job Type Full Time Qualification BA/BSc/HND Experience 8 years Location Rivers City Port Harcourt Job Field Sales and Business Development

About the role

To lead the hospital's managed-care function, owning the interface with HMOs and retainership schemes, and ensuring enrolee service, claims and authorization processes deliver both quality care and commercial sustainability.

Responsibilities

• Direct the hospital's managed-care operations and manage relationships with HMO and retainership partners.

• Oversee enrolee verification, pre-authorization, referrals, and management of care within scheme terms.

• Oversee claims preparation, submission, reconciliation, and follow-up to minimize rejections and delays.

• Monitor service-level agreements and lead resolution of disputes with scheme partners.

• Coordinate with clinical teams to ensure care is evidence-based, cost-effective, and within scheme rules.

• Supervise, coach, and develop managed-care, clinical support, and customer experience staff.

• Track managed-care performance and revenue and report findings with improvement recommendations.

• Champion enrolee experience, complaints resolution, and retention across the function.

• Required skills

• Strong knowledge of managed-care, HMO, and retainership processes.

• Understanding of claims, authorization, and revenue-cycle management.

• Ability to align clinical and commercial requirements.

• Ability to lead, coach, and develop a team.Strong communication, negotiation, and analytical skills.

• Working knowledge of managed-care/claims systems and performance reporting.

Experience

• Minimum of 8 years of relevant experience in managed care, HMO liaison or healthcare administration, including supervisory experience.
• Substantial experience in managed care, health insurance, HMO operations or hospital revenue-cycle management.
• Experience coordinating claims, authorizations and HMO/scheme relationships.
• Experience supervising staff and managing service performance.

Education

• A relevant first degree (e.g. health sciences, nursing, public health, business administration, or a related discipline). Completion of NYSC, or a valid exemption where applicable.

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