About this role
About the Role The Head, Agile Program Delivery Office ensures technology initiatives across Polaris Bank are delivered on time, efficiently, and in a way that maximizes business value. This role directs four functions — Agile Program Management, Scrum/Agile Coaching, Portfolio Management, and Performance Metrics — through specialist leads and coaches. What You'll Do
- Agile Program Management Oversight: Coordinate delivery across multiple agile teams, managing cross-team dependencies, and ensuring program-level alignment; escalate and resolve delivery risks that span multiple teams or initiatives.
- Scrum/Agile Coaching Oversight: Ensure agile best practices and ceremonies are consistently applied and continuously improved across delivery teams; build organizational agile maturity through coaching and capability-building.
- Portfolio Management Oversight: Own the technology portfolio prioritization process, ensuring alignment with business strategy and available capacity; ensure resource allocation and capacity planning decisions maximize return on technology investment.
- Performance Metrics Oversight: Ensure delivery metrics (velocity, quality, throughput) are tracked and reported consistently across teams; use delivery data to drive continuous improvement in program execution. What We're Looking For
- Agile program and portfolio management (SAFe, Scrum, Kanban)
- Coaching and organizational change leadership
- Financial and capacity planning across a technology portfolio
- Data-driven performance management
- Bachelor's degree in a relevant field; SAFe, PMI-ACP, or equivalent agile/portfolio certification strongly preferred
- Demonstrated track record running agile delivery or PMO functions across multiple concurrent initiatives, ideally in banking or a large enterprise setting