About this role
Head, Account Management (Hybrid) at Isaacworthub LLC
Location: Lagos
Work Mode: Hybrid
Job Summary
- We are looking for a strategic, client-obsessed, and fiercely creative Head of Account Management to lead our client service team, champion our biggest brand relationships, and orchestrate flawless project delivery.
What You’ll Do (The Role)
- Mastermind Client Strategy: Act as the ultimate custodian for our tier-1 clients (FMCG, Telco, Tech, and Lifestyle brands). You will deeply understand their business goals and convert them into winning experiential briefs.
- Lead & Inspire a Elite Team: Mentor, manage, and scale an ambitious team of Account Managers and Executives. You will set the standard for client servicing, communication, and project management excellence.
- Drive Commercial Growth: Identify organic growth opportunities within current accounts, lead high-stakes pitches for new business, and take full accountability for client retention and account profitability.
- Bridge Strategy and Execution: Collaborate closely with our Creative, Production, and Field Operations teams to ensure that what we promise in the boardroom is executed flawlessly on the ground.
- P&L Management: Oversee account budgets, resource allocation, and agency margins to ensure every experiential campaign is both creatively spectacular and financially successful.
Who You Are (The Profile)
- The Experiential Veteran: You have 9+ years of experience in Account Management or Client Services, with at least 3 years in a leadership role within an experiential marketing, event production, or activation agency.
- The Relationship Architect: You have a proven track record of managing multi-million Naira accounts and navigating complex, fast-moving corporate brand structures.
- The Master Orchestrator: You don't just manage relationships; you understand the mechanics of production, venue logistics, vendor management, and field activations.
- The Pitch Winner: You are a charismatic presenter who can command a room, tell a compelling story, and sell big, unconventional creative concepts to C-level executives.
Why Join Us?
- The Stage is Yours: Lead campaigns for some of the biggest and most exciting brands in Africa.
- Culture: A fast-paced, high-energy environment where your voice is heard and your creativity is celebrated.
- Perks: Competitive salary, performance-based account bonuses, comprehensive health insurance, and official vehicle allowances.
Application Closing Date
Not Specified.