All jobs
A
Happiness Engineer – Customer Support & Success (Remote)
Automattic
Full-timeUSD 40,000 - 68,000 / year
Remote Full-time Posted Aug 18, 2026
About this role
Section: About the Role Automattic is seeking a customer-focused Happiness Engineer to help create and protect an exceptional customer experience through support and success.
Section: What They’re Looking For
- Hands-on experience with WordPress and/or WooCommerce beyond building a few personal websites
- Experience in technical support, customer experience, or customer success, preferably supporting high-volume end users
- Proven initiative and measurable impact beyond routine responsibilities
- Exceptional communication skills and fluent English
- Ability to work independently and thrive in a high-autonomy environment
- Unique expertise in areas such as technical troubleshooting, eCommerce, leadership, or operations
- Strong ability to build trust with technical and non-technical customers
Read the full description on TalentApply
Create a free account to see the complete job description, how well your CV matches this role, and apply in one click.
Clean up your CV
AI rewrites and formats your CV so it reads well and gets past screeners.
See how you score
Get your match percentage for this exact role before you spend time applying.
Apply professionally
Send a polished application in one click — no retyping the same details.
Track it easily
Follow every application in one place instead of digging through your inbox.
Free account · No card required
Your next opportunity starts here
Prepare, apply, track, interview and get hired — all from one platform, with AI in your corner.