Handyman

Company Description

HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand.

The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, featuring 131 rooms with natural textures and artisan touches.

The hotel boasts a range of luxurious rooms each meticulously designed to provide the utmost comfort and style.

Job Description

General Responsibilities

• Ensure furnishing, facilities and equipment are clean and in good repair, well maintained and replaced/refurbished as required

• Perform preventative maintenance, installations, repairs and troubleshooting on refrigeration and electrical systems and general facilities

• Perform rotation cleaning duties as required

• Report any accident, or damage to equipment immediately

• Ensure that the facilities and equipment are continuously in good repair and safe for human use

• Responding to breakdowns timeously Customer Specific Responsibilities

• Ensure guest satisfaction by performing such duties as attending to their requests and inquiries courteously and efficiently

• Ensure that all logistics duties are performed and completed with minimal interruption and inconvenience to guests, and the service operation

• If spoken to acknowledge guests using the appropriate levels of discretion and the correct forms of address

• Report or hand in any property belonging to the guest left lying open in the room

• Ensures that areas where jobs are undertaken are left properly clean and ready for use

• Always display a polite and gracious manner. Quality Specific Responsibilities

• Comply with and apply all relevant quality standards, policies, processes, rules and procedures

• Follow the established sequences of logistics service, adjusting for the needs of operations

• Complete any paperwork required as part of the job

• Notice and communicate to management opportunities to further improve quality standards

• Contribute to the implementation of on-going and continuous improvements Facilities

• Maintain any storage facilities to ensure they are clean and tidy

• Be aware and familiar with operating procedures for all departmental machines, equipment and tools

Qualifications

• Knowledge and Experience

• Qualified Electrical / Mechanic or Plumber with recognised Trade Test

• Experienced in advanced facilities and equipment maintenance practices

• Ability to effectively communicate with others in English

• Intermediate level equipment and facilities maintenance knowledge and application thereof through duties

• Displays a sense of urgency and dedication to meeting the needs and wishes of others

• Dedicated to achieving high standards by working with others in a friendly and professional manner

• Ability to work effectively and safely when under pressure and when placed with demands

Additional Information

What awaits you...

• The opportunity to join an international and innovative and fast-growing group.
• The ability to challenge the norm and work in an environment that is both creative and rewarding.
• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.
• A competitive package and plenty of development opportunities.