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Guest Services Associate ( JW Marriott Washington DC )

Marriott
1331 Pennsylvania Ave NW, Washington, DC, United States
On-siteUSD 23 - 30 / hour

About this role

About the Role Based at JW Marriott Washington DC, this role contributes to Marriott's reputation for exemplary guest service by assisting guests, supporting front desk operations, and ensuring a welcoming environment. What You'll Do

  • Welcome guests and assist with check-in/out, reservations, and inquiries.
  • Provide accurate information about services, local attractions, and hours.
  • Collaborate with team members to maintain smooth hotel operations and resolve guest requests. What We're Looking For
  • Previous hospitality or hotel experience preferred.
  • Strong communication and guest-service orientation.
  • Ability to work in a fast-paced environment, multitask, and maintain professionalism.
  • Availability to work weekends and holidays if required. Nice to Have
  • Hotel background is a plus.
  • Previous experience in hospitality.
  • Open availability and ability to work weekends. Compensation & Benefits
  • Hourly pay range: $22.68 - $30.25 USD per hour.
  • Benefits and perks to be discussed during the interview process.

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