About this role
Guest Services Agent
Pullman Auckland is looking for a talented and passionate Guest Services Agent wishing to expand their knowledge in a 5-star hotel environment.
As a Guest Services Agent, your primary responsibilities will include:
- Welcome guests from all corners of the world to our beautiful hotel, growing relationships with new and regular guests.
- Ensure accuracy and professionalism with information and payments during arrivals and departures.
- Work closely with a fantastic team, fostering positive relationships with other Pullman Auckland departments, including Housekeeping and Reservations.
Qualifications
Whilst talent and attitude are our primary requirements, you also have:
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Experience in a busy hotel environment
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Proven reception exposure and experience is an advantage
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Exceptional attention to detail and a nature that successfully connects with all guests
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The right to work in New Zealand
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Full NZ Drivers license and Opera Cloud knowledge is an advantage, but not necessary.
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Be able to work a rotating roster across 7-days including weekends and public holidays
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Additional Information
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Why join Pullman Auckland?
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Our People+ Culture
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We are, who we serve
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We hire for personality, train for skill.
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A personality that reflects our brand character and embodies, the progressive, inclusive, optimistic,
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and multi-hyphen spirit of