About this role
Guest Service Associate - Housekeeping
Full-Time Permanent Rooms ACCOR Location: ibis Pune Hinjewadi, Hinjewadi, Pune, India External Reference: REF115119E
GSA - Housekeeping We are seeking a detail-oriented and efficient GSA-Housekeeping to join our team in Ibis Pune Viman Nagar, India. As a Guest Service Associate specializing in housekeeping, you will play a crucial role in maintaining the cleanliness and presentation of our facilities, ensuring a comfortable and welcoming environment for our guests.
- Clean and maintain guest rooms, public areas, and other assigned spaces according to established standards and procedures
- Properly use cleaning equipment, supplies, and chemicals while adhering to safety guidelines
- Respond promptly to guest requests and concerns related to housekeeping matters
- Restock guest room amenities, linens, and supplies as needed
- Inspect rooms and public areas for cleanliness, functionality, and maintenance issues
- Report any damages, deficiencies, or safety hazards to the appropriate personnel
- Collaborate with other departments to ensure seamless guest experiences
- Maintain organized storage areas and manage inventory of cleaning supplies
- Adhere to all company policies, procedures, and safety standards
- Participate in ongoing training and development programs to enhance skills and knowledge
Qualifications
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Degree or Diploma in Hotel Management
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Warm and caring personality; previous housekeeping experience is an asset
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Ability to anticipate and focus attention on guest needs, being professional and welcoming
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Excellent organizational skills and time management
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Additional Information
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Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
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Industry-leading training and development opportunities with Accor