About this role
Guest Relations Officer
To anticipate guest needs, and handle guest inquiries in a helpful and attentive Avani manner.
To have a complete knowledge of the hotel product, including room types, rates, relative features and facilities, food and beverage outlets and promotions, spa and health club, and other Avani properties.
To take personal responsibility for the service and attitude with which our guest service is being delivered, and ensure it meets the highest standard of Avani at all times.
Take personal responsibility for ensuring all issues pertaining to guest satisfaction are met and that follow up is completed on a timely basis.
To be proactive and innovative, suggesting alternatives that meet guest needs in enjoying their Avani experience.
To develop a close and harmonious working relationship with all hotel departments,
To attend hotel events, daily shift briefings and training to improve professional skills.
Assist all other areas of the hotel when required
Not the right fit? Set up email alerts as new job postings become available that meet your interest!
About Us
Minor International is one of the largest hospitality and leisure companies in the Asia Pacific region. Today Minor International has a global presence with hotels and resorts, restaurants and retail shops across Asia, the Middle East, Africa, Europe, the Americas and Australasia.
Read More
Why work here?
When Passion Meets Growth, Opportunity Sparks.
At some point, we all hit a ceiling, and few have the passion or opportunity to break through. At Minor, we’ve made it our mission to encourage our people to push boundaries in search of opportunity and achieve their fullest potential.
When the business grows, so do our people.
Explore more at:
🔗 Minor Hotels Career
🔗 Minor Food Career
🔗 Minor Lifestyle Career
🔗 Minor & MINT Shared Service Career
Read More
Get In Touch
Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
Get Started
Follow Us
Privacy Statement
© 2026 Workday, Inc. All rights reserved.