About this role
Guest Relation Officer
Location: Mercure Bali Legian, Indonesia Region: PM&E External Reference: REF112062E
Mercure Bali Legian is a vibrant 4-star international hotel located in the heart of Legian, Bali, just steps away from the beach, shopping, and entertainment areas. As part of Accor, we are committed to delivering heartfelt hospitality and creating memorable experiences for our guests. We foster a dynamic, inclusive, and growth-oriented work environment where talents are empowered to develop and shine.
Job Description Responsible to ensure that all guests are made to always feel comfortable and welcome in genuine warm way. Behaves and acts in exemplary fashion, embodying the brand mindset.
Qualifications
- Having experiences 2 years in the same position.
- Strong communication, negotiation, and interpersonal skills.
- Able to work individually and as a team.
- Fluent in English, both written & spoken.
- Guest oriented and service minded