Guest House Coordinator

Aldelia Limited

Job Summary

Our Client is seeking an experienced Guest House Coordinator to oversee catering, housekeeping, residential services, contractors, events, and HSE / quality standards across its company village and guest house facilities.

Key Responsibilities

• Coordinate catering, housekeeping, reception, and residential services.

• Supervise contractors and ensure compliance with company standards and contract terms.

• Monitor food quality, hygiene, meal preparation, service levels, and food safety.

• Review and approve menu proposals and monitor daily meal service records.

• Inspect materials and supplies delivered by service providers.

• Ensure guest rooms and residential apartments meet company standards.

• Coordinate events, meetings, training centre activities, and other hospitality services.

• Monitor contractor KPIs and coordinate weekly site inspections.

• Ensure timely preparation of Job Progress Certificates and follow up on vendor payments.

• Support budget projections for Guest House / Village CAPEX activities.

• Prepare reports and documentation for departmental and management meetings.

• Ensure compliance with HSE, hygiene, quality, and environmental requirements.

• Coordinate receptionist activities and collate guest house reports.

• Ensure contractors participate in required HSE meetings and inspections.

• Key Accountabilities

• Maintain high standards of catering, housekeeping, and residential services.

• Ensure contractor performance and compliance with agreed standards.

• Maintain food safety, hygiene, HSE, and quality requirements.

• Coordinate events, meetings, and guest house activities efficiently.

• Provide accurate reports on activities and service performance.

Requirements

• B.Sc. or equivalent in a relevant discipline.

• Minimum 7 years of experience in guest house, hospitality, facilities, catering, residential camp, or related operations.

• Strong knowledge of catering, housekeeping, food hygiene, and service quality.

• Experience managing contractors and service providers.

• Strong event planning and coordination skills.

• Excellent interpersonal and communication skills.

• Ability to work with people from diverse nationalities and backgrounds.

• High integrity, professionalism, courtesy, and attention to detail.

• Ability to work effectively under pressure.

• Strong commitment to HSE, quality, and service excellence.

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