About this role
Key Responsibilities
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Provide support to the Guest Experiences team with daily organization and guest-service tasks.
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Assist in the planning and coordination of personalized experiences, activities and services.
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Collaborate in managing reservations and coordinating with external suppliers and partners.
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Support the preparation of special experiences, celebrations, surprises and personalized
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moments for guests.
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Assist with coordination with restaurants, wellness services, activities, transportation and
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other external services.
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Collaborate with Guest Services, Front Office, Reservations, F&B, Housekeeping and other
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departments to ensure a smooth and well-coordinated guest experience.
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Support the creation and updating of information regarding available experiences, activities
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and services.
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Assist in preparing personalized proposals according to each guest’s preferences and needs.
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Support the follow-up of reservations, confirmations, schedules and logistical details related
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to experiences.
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Assist with communication with suppliers, agencies, partners and external collaborators.
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Support the preparation of materials, amenities and special details required for different
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experiences.
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Assist in monitoring guest satisfaction following their experiences.
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Support the management and follow-up of incidents, changes or last-minute requests.
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Keep databases, lists and tools related to guest experiences up to date.
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Assist in researching new experiences, activities and proposals that could enhance the guest
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journey.
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Contribute to creating authentic, personalized and memorable experiences that reflect the
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concept and style of Nômade Temple .
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Participate in other departmental projects and tasks according to operational needs.
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Profile & Skills
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Currently studying Tourism, Hospitality, Hospitality Management, Event Management, Public
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Relations, Communications or a related field.
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Positive attitude, flexibility and strong willingness to learn.
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Genuine interest in experiences, lifestyle, wellness, gastronomy and hospitality.
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Spanish and English required; additional languages are a plus.
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Availability: 6 months.
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Conditions
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€600 gross monthly stipend
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Free accommodation (only i Ibiza)
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Meals included
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Hotel uniform provided