Guest Experience Lead
About this role
Guest
Experience
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Lead
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Guest
Experience
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Lead is responsible for ensuring all guests receive a quality in-store experience by overseeing or providing technical product education that articulates the value of our product and brand to meet the unique needs of each guest. The Lead is part of the store leadership team, responsible for driving store performance on the floor through guest experience and team achievement of daily sales or unit targets. Leads provide input to team member performance evaluations, recommendations into store hiring decisions, and act as Supervisor on Duty (SOD) when leading the floor.
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Core Responsibilities of the Job
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Bring the lululemon guest experience framework to life, leading from the floor to establish an exceptional and inclusive guest experience.
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