Guest Experience Internship
About this role
Guest Experience Internship - Kimpton Vividora Barcelona
Hotel Brand: Kimpton Location: Spain, Barcelona Hotel: KI - Vividora Hotel (BCNKI), Carrer del Duc 15, 08002 Job number: 168323
Your day-to-day Welcome guests in a friendly, prompt and professional manner recognizing IHG Rewards Club Members and returning guests. Check guests in, provide information on hotel services and room location. Ensure required identification is taken from guests at check-in in line with local legislative requirements Answer phones in a prompt and courteous manner. Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service. Perform other duties as assigned including guest room tours, concierge services, special guest requests, etc. Accommodating general and unique requests.
What we need from you
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