Guest Attendant

An inclusive, empowering and positive workplace, where we place people at the heart of everything we do. The opportunity to join one of Canada’s Great Place to Work®, alongside passionate hoteliers, where over 50% of our Leadership team is female and over 50% of promotions happen from within.

What is in it for you:

• The opportunity to live, work and play across the world through our employee travel and internal transfer programs
• Ability to make a difference through our Corporate Social Responsibility activities, like Sustainability and collaboration with local charities
• Generous Perks – complimentary dry cleaning, duty meal in our colleague dining room, transit reimbursement, complimentary hotel stay through Be Our Guest program
• Hotel & Dining Discounts – Employee benefit card offering discounted room and food & beverage rates at Fairmont & Accor properties worldwide
• Comprehensive Benefits – extended medical, dental, vision, company-matched Pension Plan and more
• Paid time off including vacation, sick, holiday, and special leave
• Full hourly wage of $32.00, following the successful completion of probationary period

Job Description

Guest Attendant

Have an eye for detail, noticing what others might not, with exceptional cleaning skills? As Housekeeping Guest Attendant, you will take ownership of guest rooms, ensuring our guests are provided with a clean, comfortable space, and be a part of creating memorable experiences for them.

What you will be doing:

• Clean all assigned guestrooms to standard including dusting, making beds, used linen removal from rooms, vacuuming, bathroom cleaning, inside window cleaning, replenish rooms with supplies
• Take initiative to add a personalized experience for the guest
• Take ownership of guests’ privacy and belongings, while ensuring exceptional service
• Sign in and out master keys daily
• Maintain proper usage of cleaning supplies and equipment
• Update and record all cleaned rooms
• Return and properly tag all lost and found articles in the Housekeeping Office
• Report necessary maintenance items
• Other duties as assigned

Qualifications

Your experience and skills include:

• Previous housekeeping experience is an asset
• Excellent organization skills and time management
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
• Ability to anticipate and focus attention on guest needs, bein