GTM Strategy & Operations Manager

About the Role Navan is seeking a GTM Strategy & Operations Manager to optimize our go-to-market strategy and execution. You will partner with the CRO, sales leaders, and the GTM Strategy & Operations team to drive planning, analytics, systems, processes, and programs that enable the Sales & Specialty Travel orgs to meet their goals. Your work will span annual planning, forecasting, deal desks, territory definitions, performance reporting, and cross-functional program execution to improve efficiency and effectiveness. What You'll Do

• Act as primary business partner to the senior leaders in the sales and specialty travel orgs and their direct reports, collaborating on GTM topics to build specialty travel offerings, run the sales teams, and execute against targets including annual planning, incentive programs, process improvement, day-to-day support of deal cycles and operations (e.g. deal desk), GTM structure and coverage models, target setting, recurring performance reporting (forecasts, MBRs, QBRs, company leadership and board materials), and systems and tooling.
• Lead execution of projects and programs across these initiatives, working with other GTM Strategy & Ops teams (e.g. analytics) and cross-functional teams (Marketing, Finance, GTM Enablement, Product).
• Act as a proactive thought partner and leader for the Sales & Specialty Travel organizations providing data-informed insights, PoVs, and optimization/improvement opportunities to GTM and Sales leadership.
• Be accountable for the success and impact of the segment as measured by the team’s ability to: enable the Sales & Specialty Travel organizations to meet objectives, create an ecosystem of process, systems, and tools consistently improving the efficiency and day-to-day experience of the sales organization, and drive successful completion of projects against the Sales organization’s top priorities.
• Establish KPIs to assess the effectiveness of sales processes and enablement programs, driving continuous improvement.
• Evaluate and manage technology platforms to enhance team productivity and effectiveness. What We're Looking For
• 5+ years of experience in revenue operations, sales, consulting, or a related field.
• Proven track record of managing and delivering complex, cross-functional programs that drive measurable results in seller productivity and revenue growth.