Groups & Events Sales Executive (UK North Cluster)

Job title: Groups & Events Sales Executive (UK North Cluster)

About the Role The Groups & Events Sales Executive will be the UK North Cluster lead responsible for managing group price requests from the M&E, BT and Travel Agent networks and centralized MICE channels to generate group business for Meliá hotels. Based at INNSIDE Manchester, the role covers Manchester, Liverpool and Newcastle on a 12-month fixed-term maternity cover basis.

What You'll Do

• Manage group price requests for accounts assigned to the M&E, BT and Travel Agent sales network and from centralized MICE channels, responding within defined time limits to generate group business for company hotels.
• Ensure appropriate follow-up for all budgeted leads with both the hotel and the client to convert as many groups as possible.
• Provide hotel information such as technical sheets, brochures, promotional packages, etc., to clients and accompany them on hotel site inspections.
• Receive and attend to all group requests that come from Account Managers and centralized channels, responding to them as required by standards and within the defined time period.
• Implement the price quotation process applying the standards and tools for each group or event request based on the customer profile, their needs and their language; monitor price quotes whether sent direct to the customer or through the Account Manager.
• Encourage site inspections for potential groups to increase the chances of conversion; coordinate site inspections with hotels and clients and follow up with hotels on the results of the visit.
• Give visibility to sustainable attributes in the customer relationship.

What We're Looking For

• Degree in Tourism, Hospitality or similar.
• Fluent in English; additional Spanish and Italian would be preferable.
• Excellent personal presentation.
• Great ability to communicate and negotiate.
• Knowledge of PMS Opera Cloud and Focus tools.
• Availability to travel.
• The successful candidate must already have eligibility to work in the UK.

Nice to Have

• Experience with M&E, BT and Travel Agent networks or centralised MICE channels is a plus.

Compensation & Benefits

• Holidays: 28 days’ holiday including 8 public holidays
• Bonus scheme
• Contributory pension scheme
• Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
• Discounted dental and health cover with HSF
• Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
• Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
• Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
• High street discounts: with Perks at Work