Group Sales Coordinator

Job Description

Reporting to the Director of Group Sales, responsibilities and essential job functions include but are not limited to the following:

• Communicates client preferences to cross-departmental teams
• Review and action any special arrangements
• Prepare sales-related documents throughout the sales process
• Prompt response to internal and external guests’ inquiries
• Perform sites of the property
• File all internal and external events event bookings and include all required information for file creation and applicable maintenance
• Assist with incoming phone calls and emails to the Group Sales Office, qualify the inquiry and distribute
• Complete reservations for travel agent rates, complimentary stays and site inspections
• Cultivate and maintain relationships with clients and travel agency partners
• Attend department and other property meetings as required
• Greet and assist VIP clients and industry guest when visiting the property

Qualifications

• Previous Sales experience required; luxury hotel experience preferred
• Computer literate in Microsoft Window applications and/or relevant computer applications required
• Experience with Opera Cloud and Microsoft Office preferred
• Ability to multi-task and work under pressure
• Highly organized, results-oriented with ability to be flexible and to work well under pressure, strong level of initiative required
• Proven command of the English language, both oral and written. Excellent telephone etiquette. Proficient skills in proofreading and editing
• Managing budgets, schedules and reports
• A team player who enjoys contact with clients and general public

Additional Information

All your information will be kept confidential according to EEO guidelines.

Salary & Benefits

Pay Rate: $31.50 USD Gross hourly

About Fairmont

Discover a world where life pulses with passion

Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.