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ZI

Group Operations Executive

Zurich Insurance Company Ltd.(current page)
onsite
Kuala Lumpur, Malaysia

About this role

Group Operations Executive

Job Summary

Delivers results through basic processing and support that helps meet customer expectations by providing market-leading service while developing excellent customer relationships.

Job Accountabilities - Key Accountabilities

  • Set and achieve high targets to maintain productivity, efficiency, and quality standards.
  • Build and maintain excellent customer relationships through processing a range of basic tasks, while demonstrating a basic understanding of relevant systems, products, processes, and procedures to aid in the delivery of first-class service.
  • Support other colleagues with basic administrative tasks.
  • Contribute to a positive and supportive team culture and learn about the importance of customer focus.
  • Achieve all competency and behavior-based objectives and seek role progression or opportunities to develop their own knowledge.

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