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Group Key Account Manager

Mondelēz International
Ho Chi Minh, Vietnam
On-site

About this role

Sales

Group Key Account Manager

R-181409 | Ho Chi Minh, Vietnam

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Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It With Pride.

The Group Key Account Manager is responsible for managing and developing strategic relationships with a portfolio of key accounts at the group/national level. This role drives revenue growth, ensures customer partnership, and aligns business objectives between the company and MT retailers

How you will contribute

Strategic Account Management

  • Develop and execute Joint Business Plans (JBPs) & Top To Top (T2T) with key accounts to achieve mutual growth targets.
  • Own the end-to-end P&L for assigned group key accounts, including net revenue, trade spend, profitability and contract negotiation.
  • Identify and capitalize on new business opportunities within existing accounts and potential new partnerships.
  • Conduct regular business reviews with customers and internal leadership.

Commercial Planning & Execution

  • Lead annual/ quarterly negotiations on trading terms, trade plan for current portfolio and new products.
  • Collaborate with Category Management, Trade Marketing, and Finance to build compelling sell-in stories and category growth plans.
  • Monitor and optimize trade investment to ensure ROI targets are met.

Cross-Functional Leadership

  • Act as the primary point of contact between the company and key account stakeholders at senior/director level.
  • Coordinate with Supply Chain, Trade Marketing, Marketing, and Finance and Operation teams to ensure flawless execution of plans in-store and online.
  • Lead cross-functional project teams for unblocking new business model, new product launches, exclusive activities, and joint initiatives.

Team Management and Development

  • Lead, coach, and develop a team of Account Managers / Account Executives to deliver against individual and team targets.
  • Set clear performance expectations, conduct regular one-on-one reviews, and provide constructive feedback.
  • Build a high-performance culture focused on accountability, collaboration, and continuous improvement.

What you will bring

Education

  • Bachelor's degree in Business Administration, Marketing, Commerce, or a related field. MBA is a plus.

Experience

  • Minimum 7–10 years of experience in Key Account Management, National Account Management, or Sales within FMCG/Consumer Goods industry.

  • Proven track record of managing top-tier retail accounts (e.g., modern trade, e-commerce platforms).

  • Experience in P&L management and trade investment optimization.

  • Skills & Competencies

  • Strong negotiation and influencing skills at senior stakeholder level.

  • Excellent analytical and strategic thinking capabilities.

  • Proficiency in data analysis tools and trade management systems.

  • Outstanding communication and presentation skills.

  • Ability to lead cross-functional teams without direct authority.

  • Fluent in English (written and spoken).

  • Personal Attributes

  • Results-driven with a strong commercial mindset.

  • Entrepreneurial spirit with the ability to thrive in a fast-paced environment.

  • High level of integrity and professional standards.

Benefits

  • Mondelēz International offers a comprehensive benefits package and opportunities for career progression.

Application Closing Date

  • Not specified in the posting.

Industry

  • Consumer Goods / Food & Beverage

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