About this role
Group Head, Business Operations
Posted: Nov 5, 2026
Expires: Not specified
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Coinbox Limited is a multi-dimensional Consulting Firm which provides one-stop total business development and support to our vast clientele of start-ups, Small, Medium, growing and Large Enterprises, Cooperative Societies, Groups and Associations.
We support and create ideas, we provide solutions and we create systems.
We are part of a strategic busine...
View All Jobs at Coinbox Limited
Group Head, Business Operations
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 7 - 10 years
- Location Lagos
- Job Field Sales and Business Development
Key Responsibilities
- Revenue Generation & Business Development (60%)
- Own and deliver approved revenue targets across all five business units—Restaurant, Arena/Hall, Garden, Gallery, and Digital Marketing—including individual unit performance targets, revenue contributions, and consolidated business results
- Develop unit-level business development plans, sales pipelines, pricing proposals, packages, upselling and cross-selling opportunities for executive approval where required.
- Identify, prospect, pitch and convert corporate clients, venue bookings, event opportunities, hospitality accounts and repeat business within the existing units.
- -Work with unit managers to improve occupancy, utilisation, booking conversion, average transaction value and customer retention.
- -Review weekly sales forecasts, pipeline stages, actual collections and revenue gaps; initiate corrective action promptly.
- Financial Performance & Profitability: "Oversee the financial performance of all five business units, ensuring revenue growth, effective cost management, budget compliance, and profitability, in collaboration with the Finance Department.
- Evaluate new commercial opportunities within existing units and present business cases, expected returns, risks and resource needs to BAP.
- Coordinate with Productions and Strategic Growth & Communications where cross-divisional bookings, promotions or partnerships require alignment.
- Lead the Digital Marketing function and work with its Lead to translate campaigns into qualified leads, bookings, attributable sales and customer retention across the five units/functions; agree priorities with other division leads for group-wide campaigns.
Requirements
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Bachelor’s degree in Business Administration, Management, Hospitality, Operations, or a related field.
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7–10 years of relevant management experience.
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Proven experience in business development, revenue generation, and team leadership.
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Strong financial, analytical, communication, and problem-solving skills.
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Experience in hospitality, entertainment, events, or related industries is an advantage.
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