About this role
About the Role Toyota of Naperville is seeking a friendly and customer-focused individual to join our team as a Greeter/Customer Care Coordinator. This is a full-time, hourly role in the auto service environment where you will be the first point of contact for customers and help create a positive, welcoming experience. What You'll Do
- Welcome and greet all guests promptly and professionally as they enter the service lanes.
- Tag and bag the interior of vehicles (seat covers, floor mats, steering wheel covers, etc.) to protect customer property.
- Inform guests that a Service Advisor will be with them shortly and offer assistance as needed.
- Maintain awareness of service lane traffic flow to ensure guests are acknowledged in a timely manner.
- Monitor and maintain cleanliness and organization of the service drive area.
- Direct vehicles safely into and out of the service lanes when needed.
- Perform additional duties and responsibilities as assigned by management.
- Support overall customer satisfaction by delivering attentive and courteous service. What We're Looking For
- High school diploma or equivalent.
- Valid driver's license and clean driving record.
- Strong communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Prior customer-facing experience preferred.
- Must be able to work in a team as well as independently.
- Must have open availability Monday-Friday 11am-8pm and Saturday 9am-6pm. Nice to Have
- Previous experience in a customer-facing or automotive service environment (preferred but not required). Compensation & Benefits
- $18.00 per hour.
- Paid vacation after 90 days (up to 5 weeks).
- Paid holidays starting on day one.
- Five-day work week.
- Paid training.
- Growth opportunities.
- Excellent health, dental, and vision insurance.
- 401K with employer match.
- Positive and motivating work environment.