Graduate Trainee Banking Officer

Job title: Graduate Trainee Banking Officer Locations: Abia, Abuja (FCT), Adamawa, Akwa Ibom, Anambra, Bauchi, Bayelsa, Benue, Borno, Cross River, Delta, Ebonyi, Edo, Ekiti, Enugu, Gombe, Imo, Jigawa, Kaduna, Kano, Katsina, Kebbi, Kogi, Kwara, Lagos, Nasarawa, Niger, Ogun, Ondo, Osun, Oyo, Plateau, Rivers, Sokoto, Taraba, Yobe and Zamfara Employment Type: Full-time

Job Description

• We are seeking ambitious, intelligent, and customer-focused Graduate Trainee Banking Officers to join our banking team.
• The successful candidates will undergo structured training and practical exposure across various banking functions, including customer service, operations, relationship management, sales, account opening, financial products, and compliance.
• This opportunity is designed for recent graduates who are interested in developing a long-term career in the banking and financial services industry.

Key Responsibilities

• Participate actively in structured classroom, practical, and on-the-job training programs.
• Gain practical exposure to retail banking, branch operations, customer service, and business development.
• Assist with customer account opening, documentation, and account maintenance.
• Attend to customer enquiries and provide accurate information on banking products and services.
• Support the marketing and sale of banking products, including savings accounts, current accounts, loans, cards, digital banking products, and investment solutions.
• Assist Relationship Officers and Business Development teams with customer acquisition and relationship management.
• Identify prospective customers and support lead-generation and business-development activities.
• Support branch teams in achieving customer acquisition, deposit, loan, and other assigned business targets.
• Process banking transactions and documentation in accordance with approved procedures.
• Maintain accurate customer records and ensure proper documentation.
• Assist with customer onboarding and verification processes.
• Develop an understanding of banking policies, procedures, risk management, and regulatory requirements.
• Observe and comply with KYC, AML, CFT, data protection, and other applicable banking requirements.
• Prepare reports and maintain accurate records of assigned activities.
• Participate in team meetings, workshops, assessments, and performance reviews.
• Handle customer complaints professionally and escalate complex issues appropriately.
• Build strong professional relationships with customers and colleagues.
• Take on additional responsibilities and assignments as required during the training period.

Requirements

• Bachelor's degree or HND in any discipline.
• 1–2 years of post-graduation experience.
• Must demonstrate strong interest in building a career in banking and financial services.
• Strong numerical and analytical abilities.
• Excellent communication and interpersonal skills.
• Good customer-service orientation.
• Proficiency in Microsoft Office applications.
• Ability to learn quickly and adapt to a fast-paced work environment.
• Strong ethical standards and professional conduct.
• Ability to work effectively both independently and as part of a team.

Key Competencies:

• Customer Service
• Banking Operations
• Sales & Business Development
• Relationship Management
• Financial Services Knowledge
• Communication Skills
• Numerical & Analytical Skills
• Problem Solving
• Attention to Detail
• Teamwork
• Professionalism
• Adaptability
• Time Management
• Compliance Awareness

Application Closing Date

31st December, 2026.