Graduate Assistant
About this role
Position Overview The Graduate Assistant (GA) provides critical operational support to Student Financial Services office, ensuring the seamless processing of student records, financial documentation, and departmental communications. This role requires high attention to detail, a commitment to data privacy, and a proactive approach to student service.
Core Responsibilities
- Student Portal & Systems Management
- Access Support: Perform daily maintenance of the NetPartner Financial Aid Portal, including unlocking accounts and resetting student passwords.
- System Integration: Monitor and update student email records between Jenzabar and PowerFaids to ensure data synchronization.
- Technical Updates: Execute "Counselor Updates" three times weekly to support the awarding process.
- Document Processing & Compliance
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