Graduate Assistant for Testing Services

Graduate Assistant for Testing Services

Must be a currently enrolled Graduate or Doctoral student at UIW.

Position Details

Position Information

Position Title Graduate Assistant for Testing Services

Academic Year 2026-2027

UIW Mission

University of the Incarnate Word is a Catholic institution that welcomes to its community persons of diverse backgrounds, in the belief that their respectful interaction advances the discovery of truth, mutual understanding, self-realization, and the common good.

Position Summary

The Graduate Assistant provides support to the Coordinator of Testing, and Testing Specialist in the daily operations of the Testing Center, helping to maintain the integrity of testing process in other testing locations. Serve as the first line of contact with students and faculty, administer faculty make-up examinations, national computer based exams such as CLEP, DSST, BYU FLATS, TSI, and ATI TEAS exams. The Graduate Assistant reports to the Coordinator of Testing Services.

Essential Functions

• Interaction with students, faculty, and administrators in a professional manner.
• Assist with reception duties as necessary.
• Assist Coordinator during testing and supervises daily exams as required.
• Facilitate administration of faculty make-up exams.
• Set up and administer Nelson-Denny work stations and exams as needed.
• Serving as an information source to students and faculty about the services offered.
• Read for and/or scribe for students with accommodations as necessary.
• Set up CLEP server and work stations as needed.
• Proctor computer-based exams.
• Assist with the coordination of Nelson-Denny exams.
• Coordinate with the QEP Administration, as needed.
• Enter data into testing spreadsheets, as requested by Coordinator or Specialist.
• Assist with the creation of monthly reports.
• Ensure security of make-up exams by following established procedures.
• Monitor exam takers in other testing spaces, as needed.
• Strictly maintain confidentiality of student testing records.
• Comply with University Testing Services policies and procedures.
• Perform other duties as required.

Qualifications

• Knowledge Skills and Abilities

• Excellent interpersonal and communication skills.

• Proficiency in standard computer skills (esp. Microsoft Word, Excel, and internet browser(s) ).

• Extreme attention to detail.

• Understanding of the importance of confidentiality with student records.

• Familiarity with University’s student support services and departments.

• Ability to work effectively with individuals from diverse communities and cultures.

• Employee shall adhere to all applicable rules and regulations of the University, the Conference, and the NCAA.

• Required Education

• Current UIW graduate student.

• Required Work Experience

• Previous customer service.

• Preferred Qualifications

• None.

• Required Certifications, Licenses or Registrations

• None.

• Work Hours

• Ability to work at least 10-15 hours per week.

• Flexibility to work during Testing Center hours of operation: Monday to Friday, 8am-5pm.

• Physical Demands

• Ability to lift and carry 20 lbs.

• Posting Details

• Posting Details

• Posting Number

• STU1661PO

• Number of Vacancies

• 1

• Job Type

• Part Time

• Job Category

• Students

• Desired Start Date

• 09/21/2026

• Multi-Hire Pool

• No

• Position End Date (if temporary)

• 12/18/2026

• Reports to

• Coordinator of Testing

Salary

$18/hr

Open Date 09/14/2026

Close Date

Open Until Filled Yes

Special Instructions to Applicant

Must be a currently enrolled Graduate or Doctoral student at UIW.

EOE

UIW is committed to a policy of equal opportunity in employment, without regard to race, color, sex, sexual orientation, citizenship status, national origin, age, marital status, disability, genetic information, gender identity or expression, veteran status, pregnancy, and religion (except in limited circumstances when religious preference is both permitted by law and deemed appropriate as a matter of University policy).

Applicant Documents

Required Documents

• Resume
• Cover Letter/Letter of Application
• Letter of Recommendation 1
• Letter of Recommendation 2
• Professional Reference Contacts

Optional Documents

• Curriculum Vitae
• Letter of Recommendation 3
• Writing Sample
• Student Class Schedule
• Statement of Research

Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Are you a current UIW graduate or doctoral student?
• Yes
• No

Describe your experience working in a customer service environment?

(Open Ended Question)

4301 Broadway, San Antonio, Texas 78209