About this role
Role Purpose
Provide documentation, research and coordination support across the government partnership portfolio, from opportunity preparation through deal follow-up, while building the skills needed to manage assigned accounts independently.
Key Responsibilities
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Government Partnership Support
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Maintain account records, contact lists and meeting schedules for all entities in the portfolio,
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Follow up on action items with internal teams and entity contacts,
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Prepare presentation material, data and inputs for proposals and business cases,
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Maintain an accurate tracker mechanism to follow up on opportunities and deals,
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Maintain the correspondence log and tracks complaints and escalations through to closure.
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Needs Assessment Support
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Prepare meeting minutes, action-item logs and draft requirement summaries from discovery meetings,
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Research stakeholder mandates, regulations and current services on the platform.
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Reporting & Development
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Compile periodic portfolio and status reports,
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Attend client meetings and workshops to learn the business domain and relationship management practice.
Qualifications
- Bachelor's degree in business or a related field,
- 0–2 years of experience, internships in business analysis, project coordination or client services are a plus,
- Strong organization, research and writing skills,
- Proficiency in MS Office, especially Excel and PowerPoint,
- Practical experience with generative AI tools and good prompt-writing skills,
- Willingness to learn and adopt new tools quickly,
- Good formal Arabic and English, written and spoken.