About this role
Golang Software Engineering Lead - GenAI platforms - Senior Vice President
Job Overview
About the Role
We're seeking an exceptional Golang Software Engineering Lead - GenAI platforms to drive the backend technical vision and full-stack execution of our enterprise GenAI platform serving 180,000+ Citi employees globally. This is a senior technical leadership role for someone who wants to architect scalable, high-performance AI systems at the intersection of modern cloud-native development and cutting-edge AI—combining hands-on engineering excellence with strategic technical leadership.
You'll work with cutting-edge AI infrastructure including Claude, Gemini, and proprietary Citi models running on OpenShift/Kubernetes, building the next generation of AI-powered backend services and microservices that transform how employees interact with enterprise AI systems.
About Our Team
Our team operates like a research-driven startup within Citi, rapidly innovating on AI user experiences while maintaining enterprise-grade reliability, security, and compliance. We build and operate Citi Stylus Workspaces and other mission-critical GenAI platforms that demand exceptional scalability, performance, and reliability at global scale.
Our platforms integrate cutting-edge AI models to provide secure, compliant, and powerful AI capabilities across the organization. Our microservices architecture is built with Go and React, deployed on OpenShift/Kubernetes, and incorporates sophisticated document understanding, agentic capabilities, and integration with numerous internal systems.
What You'll Do
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Architecture & Development
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Design, develop, and maintain core components of our production GenAI platform
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Architect new systems and services that scale to enterprise requirements (180,000+ users)
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Implement complex features across the entire stack, from backend services to frontend interfaces
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Design and implement scalable microservices architecture for complex GenAI applications
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Build sophisticated document processing and transformation pipelines
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Optimize system performance, particularly for AI-related operations and high-throughput scenarios
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Collaborate with AI researchers to implement state-of-the-art techniques
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Develop real-time streaming architectures for AI responses using WebSockets and Server-Sent Events
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Implement advanced caching strategies and distributed system patterns
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AI/ML Engineering
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Build practical LLM-based applications with production-grade reliability
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Implement prompt engineering techniques and patterns for enterprise use cases
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Architect vector database solutions and semantic search capabilities
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Design streaming architectures for AI responses and real-time collaboration
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Integrate multiple LLM providers (Claude, Gemini, proprietary models)
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Develop agentic capabilities and multi-agent system orchestration
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Optimize AI inference performance and cost efficiency
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DevOps & Production
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Design and implement observability solutions for AI-specific metrics and general system health
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Create and maintain deployment pipelines and configuration for multiple environments
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Build comprehensive CI/CD pipelines using GitOps workflows
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Participate in production support rotation and incident response
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Lead production incident response, root cause analysis, and blameless postmortem processes
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Analyze and resolve complex production issues across the stack
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Implement monitoring, error tracking, and alerting for production applications
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Optimize build processes and deployment strategies for performance
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Cloud & Infrastructure
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Design and implement Kubernetes/OpenShift deployment patterns and Helm charts
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Architect service mesh implementations (Istio) for microservices communication
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Implement infrastructure-as-code and GitOps workflows
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Design network architecture for distributed systems
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Ensure security best practices including OAuth/JWT, Vault integration, and document classification
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Build container-based deployment strategies with high availability
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Source knowledge of Helm charts and Kubernetes operators
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Leadership & Collaboration
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Define technical vision and roadmap for GenAI platform backend excellence and full-stack capabilities
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Set technical vision and drive architectural direction across multiple services and teams
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Provide technical mentorship to engineering teams and develop technical talent
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Lead architectural discussions and make strategic technical decisions
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Partner with engineering, security, and business leaders to align technology strategy with organizational objectives
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Drive engineering excellence through code reviews and best practice implementation
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Represent the engineering organization in cross-functional leadership forums
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Lead cross-functional collaboration with product managers, AI researchers, and frontend engineers
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Build and lead high-performing engineering teams
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What You Bring
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Core Technical Expertise (Must-Have)
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Programming & Software Design
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Expert-level Go programming (5+ years) with deep understanding of concurrency patterns
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Proficiency with TypeScript/JavaScript and React (3+ years) for full-stack development
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Strong understanding of clean architecture, SOLID principles, and design patterns
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Experience with concurrent and parallel programming
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Comfort with both statically and dynamically typed languages
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Advanced knowledge of microservices architecture and API design
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Deep understanding of RESTful APIs, gRPC, and real-time communication protocols
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Cloud & Infrastructure
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Deep understanding of Kubernetes/OpenShift architecture and deployment patterns
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Experience with service mesh implementations (Istio preferred)
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Knowledge of infrastructure-as-code and GitOps workflows
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Understanding of network architecture for distributed systems
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Experience with containerization (Docker) and orchestration at scale
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Proficiency with Helm charts and Kubernetes operators
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AI/ML Engineering
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Practical experience implementing LLM-based applications in production environments
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Knowledge of prompt engineering techniques and patterns
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Understanding of vector databases and semantic search
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Experience with streaming architectures for AI responses
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Familiarity with AI model integration, fine-tuning, and optimization
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Understanding of RAG (Retrieval-Augmented Generation) patterns
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Data & Systems
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Experience with document processing and transformation pipelines
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Knowledge of NoSQL databases, particularly MongoDB
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Understanding of caching strategies and implementations (Redis)
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Experience with high-throughput, low-latency distributed systems
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Knowledge of S3-compatible object storage and data management
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Understanding of data consistency patterns in distributed systems
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DevOps & Reliability
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Strong understanding of observability(metrics, traces, logs)
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Experience with CI/CD pipelines and automated testing
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Knowledge of performance testing and optimization techniques
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Experience with production incident management and resolution
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Understanding of SRE principles and practices
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Experience with monitoring tools (Prometheus, Grafana, ELK stack)
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Security & Compliance
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Knowledge of OAuth/JWT authentication and authorization patterns
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Experience with secrets management ( Vault)
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Understanding of security best practices for enterprise applications
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Familiarity with compliance requirements in regulated industries
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Professional Experience
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15+ years of overall software development experience
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5+ years in technical leadership positions
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5+ years working with cloud-native architectures
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3+ years practical experience with AI/ML systems in production
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Experience leading teams building enterprise-scale systems (10,000+ users)
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Track record of successfully delivering complex technical projects at organization-wide scale
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Experience building and leading high-performing engineering teams
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History of mentoring and developing engineering talent
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Experience operating in regulated industries (finance, healthcare, government)
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Nice to Have
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Experience architecting and scaling backend systems for enterprise environments
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Knowledge of micro-frontend architecture and module federation
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Understanding of GraphQL and real-time data synchronization
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Experience with AI/ML interface patterns and prompt engineering UX
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Knowledge of event-driven architectures and message queuing systems
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Experience with performance optimization and load testing at scale
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Understanding of chaos engineering and resilience testing
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Famil