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Global Technical Key Account Manager (M/F)

Diehl Stiftung & Co. KG
Saint-Louis, Grand Est, France
Hybrid

About this role

About the Role Global Technical Key Account Manager (M/F) acts as the global technical point of contact for key accounts, supporting customers in defining high‑performance, integrated solutions. You will collaborate with Product Management, R&D and Service teams to design tailored technical solutions and feed the product roadmap with customer feedback. What You'll Do

  • Act as the global technical point of contact for key accounts, supporting customers in defining high‑performance, integrated solutions.
  • Analyze customer needs and design tailored technical solutions in close collaboration with Product Management, R&D and Service teams.
  • Contribute to the strategic development of accounts by identifying upsell opportunities and feeding the product roadmap with customer feedback.
  • Lead the technical aspects of international projects, support global deployments, tenders and solution presentations.
  • Ensure continuous technology and market monitoring, advise customers on digital business models, and position the company as a key reference player in the market. What We're Looking For
  • A higher education degree (engineering, computer science, industrial engineering or related field).
  • Proven experience in Key Account Management, solution sales or technical sales in an international, technical B2B environment.
  • Strong knowledge of AMI systems, submetering technologies, IoT and digital services.
  • Experience in project management, requirements management and deployment of solutions for international customers.
  • Fluency in French and English.

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