About this role
About the Role Publicis Groupe’s production arm is seeking a Global Sales Operations Lead with a strong background in sales or revenue operations to drive the global new business pipeline, forecasting and pricing governance. The role partners with local and global teams to embed a scalable operating rhythm across markets and report performance to senior leadership.
What You'll Do
- Own the global new business pipeline: tracking, qualification, hygiene and reporting across all regions and markets
- Design, document and govern the end-to-end sales process, from lead capture and qualification through to close and client handover
- Own the CRM and sales technology stack: configuration, adoption, data quality and integration with finance, commercial and reporting systems across the Groupe
- Deliver accurate revenue forecasting and regular pipeline reporting to the Global Chief Growth Officer and Groupe leadership, with a clear view of risk, coverage and conversion at every stage
- The role involves both hands-on management of the global pipeline and designing the processes and tooling that raise the standard of sales operations across all markets
- Define and track growth KPIs that matter: win rates, sales cycle times, pipeline coverage, average deal size and revenue attainment by region and capability
- Manage opportunity allocation, target setting and commercial governance in partnership with Groupe Business Development Leads, commercial and finance teams
What We're Looking For
- Strong background in sales or revenue operations
- Understanding of how professional services or agency new business works
- Familiar with pipeline methodology, forecasting models, CRM administration
- Experience building reporting from the ground up
- Ability to interrogate pipeline data to identify conversion bottlenecks
- Ability to present clear performance insight to senior leadership
- Experience working with cross-functional teams such as local growth, commercial, finance and global new business teams