Global Operations Payment Specialist

Global Operations Payment Specialist

About this Role

Parexel FSP is seeking a detail-oriented and collaborative Global Operations Payment Specialist (GOPS) to support the financial and operational management of our Investigator Initiated Studies (IIS) Program. In this role, you will be responsible for coordinating study-related payment activities, maintaining accurate financial records, supporting budget and forecasting processes, and partnering with internal and external stakeholders to ensure timely and compliant payment operations.

The ideal candidate will possess strong analytical skills, financial acumen, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities

• Manage and support financial payment processing and transactional operations for Investigator Initiated Studies in compliance with company policies and procedures.
• Serve as the primary point of contact for study-related payment inquiries and payment operations.
• Coordinate with internal and external stakeholders to ensure timely and accurate payment processing.
• Manage study payment schedules and ensure alignment with executed agreements and amendments.
• Reconcile study milestone payments against study progress and status updates.
• Track and maintain payment activity, accruals, and financial records within established timelines.
• Support budget development by providing financial input and feedback prior to Fair Market Value (FMV) assessments.
• Initiate and manage the Fair Market Value review process and evaluate completed assessments.
• Develop and maintain study-level financial forecasts.
• Partner with internal stakeholders to review and adjust planned payment timelines as needed.
• Prepare payment reconciliation reports and financial summaries for stakeholders.
• Generate payment-related reports from financial and operational systems.
• Build and maintain effective working relationships with key stakeholders and payment partners.

Qualifications

• High school diploma or GED.

• Minimum of 2 years of relevant professional experience.

• Strong computer proficiency and experience working with financial, operational, or business systems.

• Ability to learn and adapt to new technologies, systems, and processes.

• Strong organizational skills with exceptional attention to detail.

• Excellent communication and collaboration skills.

• Ability to work independently while effectively contributing to cross-functional teams.

• Preferred

• Associate degree or higher.

• Experience in the pharmaceutical, biotechnology, healthcare, or clinical research industry.

• Experience supporting financial operations, payment processing, contract administration, or study management activities.

• Key Competencies

• Financial analysis and reconciliation

• Payment processing and tracking

• Forecasting and reporting

• Stakeholder management

• Problem solving and decision making

• Process improvement

• Compliance and documentation management

• LI-KW1

• Cross-functional collaboration

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