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Global Onboarding Excellence Lead - 1 year fixed term

EY
Wrocław / Katowice, Poland
Hybrid

About this role

About the Role EY GDS Poland is launching Onboarding Excellence (ONBE), a global transformation of onboarding across all hire types. As the Global Onboarding Excellence Lead, you will provide global functional governance, align onboarding processes and technology with strategic priorities, and drive scalable, compliant, and engaging onboarding experiences across regions. This role offers visibility to influence the future of EY onboarding and measurable business impact. What You'll Do

  • Provide global functional governance for the ONBE project, ensuring alignment with onboarding strategy, standards, processes, operating model and broader Talent priorities.
  • Translate strategic direction into clear design principles, priorities and decision frameworks that enable timely decision-making, delivery and adoption.
  • Act as project functional co-lead (with the Global Onboarding Lead) and senior decision partner, consolidating input from onboarding SMEs and regions into clear, actionable recommendations and functional sign-off where required.
  • Validate solution designs to ensure they are scalable, compliant and operationally viable across regions prior to deployment.
  • Represent onboarding as a single, consolidated function voice within project leadership forums and governance bodies.
  • Collaborate and influence regional stakeholders to align with global onboarding processes, tools and ways of working, balancing standardization with regulatory and practical local needs.
  • Serve as a senior escalation point for onboarding-related risks, dependencies, change impacts and adoption barriers, driving resolution and risk mitigation.
  • Champion simplification, consistency, operational excellence and experience improvement as core principles of onboarding transformation.
  • Supervision Responsibilities: Lead and coordinate the work of two Onboarding Excellence SMRs assigned to the project, providing direction, prioritization and support. What We're Looking For
  • Strong understanding of global onboarding operating models, end-to-end processes and regional adoption dynamics.
  • Proven ability to influence without authority, balancing strategic intent with on-ground realities.
  • Confidence and credibility as a decision owner, escalation point and trusted strategic advisor.
  • Experience partnering across process, technology, change and communications workstreams in complex projects.
  • Comfortable working in matrixed, cross-functional delivery models with multiple stakeholders.
  • Data-driven mindset, with the ability to define KPIs, interpret experience and operational data, identify root causes and convert insights into practical improvement actions.
  • Strong executive presence, able to communicate complex or difficult decisions clearly and engage senior stakeholders with confidence.
  • Demonstrated change leadership and agility, articulating benefits, removing barriers and maintaining composure under pressure.
  • Strong influencing and partnering skills, able to propose credible options, reach resolution and maintain trust through transparency.
  • Continuous improvement and innovation mindset, challenging the status quo to drive efficiency, risk reduction and resource optimization.
  • Sound quality and risk management capability, ensuring appropriate controls, compliance and high-quality outcomes within agreed timelines.
  • Education: Bachelor’s degree in HR or related discipline or equivalent professional experience.
  • Other requirements: Willingness to work across time zones as required; May require occasional travel. Excellent written and verbal English communication skills, with ability to tailor messages to different audiences and cultures. Ideally you’ll also have exposure to global Talent platforms supporting onboarding processes. Experience working with Target Operating Models and/or process optimisation. Experience applying automation, digital solutions and AI-enabled capabilities to improve process efficiency and user experience. Nice to Have
  • Exposure to global Talent platforms supporting onboarding processes.
  • Experience working with Target Operating Models and/or process optimisation.
  • Experience applying automation, digital solutions and AI-enabled capabilities to improve process efficiency and user experience.

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