Global Meetings & Events Associate Director

Job title: Global Meetings & Events Associate Director

About the Role Global Meetings & Events Associate Director will drive the delivery of Vertex's Global Meetings & Events and Corporate Services strategy by overseeing preferred meeting vendor performance and implementation to ensure diligent and compliant service and execution to Vertex, process excellence & project management across Corporate Services while fostering strong relationships with global teams and suppliers. This role will identify, evaluate, and deliver solutions that align with Vertex's mission and meet the current and future business needs on a global scale. It will simultaneously establish the operational governance and ways of working that enable consistent, compliant and scalable meetings delivery.

What You'll Do

• Advanced project management skills managing multiple projects and processes within Corporate Services across the globe.
• Lead agency management supporting delivery, ensuring quality, compliance, consistency, and value. Update processes for efficiency and provide training internally and externally to support Global Meetings & Events goals and requirements.
• Establish clear service standards and expectations for agency partners whilst monitoring their success and supporting improvement. Act as an escalation point for challenges and supplier issues.
• Supports Corporate Services leadership to develop processes and templates, coordinate resources, and implement to team members to enable repeatable and scalable successful delivery.
• Advanced meeting planning skills to plan and oversee preferred logistics agencies to deliver complex and high-touch large meetings.
• Consult, guide, and support team members, vendors, and Business Owners through complex logistical planning, adherence to HCP compliance and transfer of value, meeting best practices and strategy, collaboration with cross functional teams, and expectation of deliverables.
• Identify and resolve day-to-day and complex matters related to cross-functional processes and vendor management operations.
• Build and maintain strong partnerships with Business Owners and Business Partners and consult on goals & objectives to provide strategic support solutions when working with Corporate Services.
• Identify and analyze data trends and prepare summary and data visualizations to support decision-making and process improvements. Help identify opportunities for harmonization and efficiency across regions based on data and observations.

What We're Looking For

• Proven ability to manage multiple complex projects and programs globally within Corporate Services; strong vendor/agency management experience.
• Demonstrated track record of establishing service standards, monitoring performance, and driving continuous improvement.
• Strategic problem-solving attitude with excellent interpersonal and communication skills in a global, diverse environment.
• Experience planning and delivering large, high-touch meetings with preferred logistics partners; ability to manage complex logistics and cross-functional dependencies.
• Knowledge of HCP compliance and transfer of value guidelines and the ability to ensure adherence.
• Data-driven mindset with ability to identify trends, synthesize insights, and translate into actionable improvements.
• Ability to train, coach, and partner with cross-functional teams and business owners to enable scalable, repeatable delivery.
• On-site presence in Paddington, United Kingdom (onsite).