Global Lead of FCC Operations

About the Role Global Lead of FCC Operations responsible for shaping and scaling Airwallex’s second-line operational advisory and escalation globally, ensuring compliance policies translate into practical execution. Lead a global team of embedded compliance subject matter experts across KYC, Transaction Monitoring, Sanctions, and SAR; act as final decision-maker for complex Level 3 escalations and translate global policies into localized SOPs. What You'll Do

• Lead and scale a global second-line team of embedded compliance subject matter experts across four core disciplines: Transaction Monitoring, KYC/KYB, Sanctions, and SAR

• Serve as the final second-line decision-maker for complex Level 3 escalations, including high-risk offboarding, account restrictions, and material transaction holds

• Operationalize global FCC policies into clear, localized Standard Operating Procedures (SOPs), in consultation with Global Policy and Local MLROs

• Oversee the training, calibration, and compliance standards for frontline (L1/L2) operations teams

• Partner with FCC Strategy, Investigations & FIU, Risk Product, and Engineering to continuously improve compliance workflows, case management tooling, and automated triage systems

• Represent FCC operations in regulatory examinations, internal or external audits, and banking partner reviews What We're Looking For

• Bachelor’s degree in Finance, Accounting, Law, Business Administration, or another relevant analytical discipline

• CAMS or an equivalent globally recognized financial crime compliance certification

• 12 to 15+ years of experience in financial crime compliance, risk management, or compliance operations within financial services, fintech, payments, or banking

• At least 5+ years leading a global or multi-jurisdictional compliance advisory, escalation, or operational oversight function at a senior level

• Deep domain expertise across core compliance pillars, specifically transaction monitoring, sanctions screening, customer due diligence, and suspicious activity reporting workflows

• Proven experience translating compliance policies into practical operational procedures, training programs, and quality calibration frameworks

• A high-ownership, pragmatic approach, with the ability to navigate a fast-paced environment, collaborate cross-functionally, and communicate effectively with senior leadership and external partners

• Preferred qualifications

• Advanced degree such as an MBA, Master’s in Regulatory Compliance, or JD

• CAMS-Audit or equivalent certification Nice to Have

• MBA or JD (preferred)

• CAMS-Audit or equivalent certification (preferred)