Global Head of Platform Engineering

Job title: Global Head of Platform Engineering

About the Role Global Head of Platform Engineering leads the strategy, development, and operationalization of shared developer tools and foundational services used across Global Engineering and BU CIO Engineering teams. The role reports to the Global Head of Engineering and is accountable for improving engineering consistency, scalability, security, and reliability by delivering high-quality shared tools and services.

What You'll Do

• Own the end-to-end developer experience across build, test, deployment, and runtime by partnering with application engineering leaders across Engineering and BU CIO to understand needs, identify opportunities, and reduce friction across the software development lifecycle.
• Design, build, and maintain DevSecOps integrations and pipelines to enable efficient, reliable, and predictable software delivery across the firm while ensuring platform stability and resilience.
• Deliver developer productivity and flow metrics by collecting, integrating, and maintaining data and analytics across disparate systems.
• Design, build, and maintain AI agents that support the end-to-end SDLC and contribute to more predictable, efficient software delivery.
• Maintain common shared services and tools, including API gateways, Confluence, and other core engineering platforms.
• Maintain current and approved open-source libraries and dependencies.
• Lead the product management function for Platform Engineering by defining the vision, roadmap, and priorities for shared engineering platforms and services in partnership with engineering leaders and key stakeholders.
• Drive adoption of common standards, tools, and practices across Global Engineering and BU CIO, including:
• Establish standards for tooling, platform usage, and service reliability.
• Modernize legacy engineering tools and workflows.
• Implement and standardize agile delivery practices in partnership with Scaled Agile coaches, including:
• Establish tools, technologies, standards, and best practices to accelerate agile delivery.
• Own execution of the agile operating model in partnership with Scaled Agile coaches, and continuously adapt processes to improve performance, efficiency, and outcomes.
• Enhance software engineering productivity through continuous integration and delivery, automation, and innovation.
• Drive adoption of agile practices and outcomes through tooling, enablement, and measurement.
• Partner closely with Security, SRE, Risk, Control, and Architecture teams to embed best practices into shared tooling and platforms.
• Measure and improve engineering productivity using qualitative feedback and quantitative metrics such as DORA and cycle time.
• Improve the stability of tools and platforms to increase developer productivity and enhance the overall developer experience.
• Partner with the business and key technology stakeholders to transform the software delivery platform by infusing modern methods and tools, including AI, to drive efficiency and improve speed to market for the Engineering and BU CIO teams.
• Be accountable for platform delivery metrics, including stability, velocity, and other measures that demonstrate the success of the platform.

What We're Looking For

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
• Experience: 20+ years of software engineering experience, including 5+ years in a technical leadership role. Strong background in platform engineering, DevOps, and infrastructure.
• Competencies: Influence without authority; Drive efficiency and results using data and metrics; Strong problem-solving skills; Strong business acumen; Demonstrated experience applying product management disciplines to internal engineering platforms; Ability to translate business, developer, and platform needs into a clear product strategy, measurable outcomes, and an actionable backlog.
• Knowledge: Emerging technology trends (AI, automation, intelligent workflows); Modern CI/CD, cloud-native architectures, and automation tools; Agile engineering and delivery practices; Security frameworks and data protection and privacy requirements; SDLC governance and technical debt management; SaaS ecosystems and application portfolio modernization; IT operations and service management; Financial services domain knowledge; Awareness of risk, control, and regulatory requirements relevant to financial services.

Compensation & Benefits

• Salary and benefits not disclosed in the posting.